Legal Document

DA99 Terms & Conditions — A Complete Guide for Members

Please read these terms and conditions carefully before using the DA99 platform. All policies relating to accounts, betting, payments, bonuses, and responsible gaming are clearly outlined here.

Last Updated: January 1, 2026

Key Terms at a Glance

Key highlights of DA99's terms and conditions at a glance

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Account Policy
Each user may register only one account. Registration with accurate information is mandatory, and DA99 is strictly prohibited for anyone under the age of 18.
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Payments & Withdrawals
Deposits and withdrawals on DA99 are completely secure. Payments via Mobile Pay, Nagad, and bank transfer are processed quickly, and minimum transaction limits apply.
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Bonuses & Promotions
All DA99 bonuses are subject to specific wagering requirements. Bonus funds cannot be withdrawn directly — you must complete the required rollover before a withdrawal is possible.
Betting Rules
Once a bet is accepted on DA99, it cannot be changed or cancelled. If an event is cancelled, the stake will be refunded. Bets placed due to a system error will be considered void.
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Security & Privacy
DA99 does not sell or share your personal information with third parties. Your data is protected in accordance with our privacy policy and is used solely for the purpose of providing our services.
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Dispute Resolution
For any dispute, please contact DA99 customer support. If the matter is not resolved within 72 hours, our escalation review team will take it up.

Important Notice: By registering or using the DA99 platform, you are deemed to have read, understood, and agreed to these Terms and Conditions in full. For any questions, please reach out to our support team.

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Article 01

General Terms & Conditions

DA99 is an online entertainment and betting platform serving users in Bangladesh and other designated regions. DA99's terms and conditions apply to all services and features on the platform.

To use DA99's services, you must be of legal age (18 or above) and eligible to participate in online gaming and betting under the laws of your country. It is solely your responsibility to ensure that online gaming is legal in your jurisdiction.

DA99 reserves the right to modify these Terms and Conditions at any time, with or without prior notice. Continued use of the platform after updated terms are published will be considered your acceptance of the revised Terms and Conditions.

  • DA99's Terms & Conditions carry the highest legal authority.
  • Accessing any service on the platform constitutes acceptance of these terms and conditions.
  • Users accessing the platform from outside Bangladesh are responsible for complying with their local laws.
  • DA99 may modify or discontinue any service or feature at any time.
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Section 02

Account Registration & Verification

To open an account with DA99, you must provide accurate and complete personal information. Accounts registered with false details will be permanently closed and any funds in the account may be forfeited.

Each individual may operate only one DA99 account. If multiple accounts are detected for the same person, all accounts will be closed immediately. DA99 may request identity verification documents at any time as part of its KYC (Know Your Customer) process.

  • You must provide your correct name, address, date of birth, and mobile number at the time of registration.
  • A copy of your national ID or passport may be requested.
  • It is entirely the user's responsibility to keep their account password secure.
  • Any unauthorized access must be reported to DA99 support immediately.
  • Any account found to belong to a user under 18 will be closed immediately.

⚠️ Caution: Never share your DA99 account login details with anyone. For your account's security, change your password regularly and keep two-factor authentication enabled.

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Section 03

Deposit & Payment Policy

DA99 supports Mobile Pay, Nagad, Rocket, and bank transfer for deposits. All deposit transactions are processed in Bangladeshi Taka (BDT). The minimum deposit is ৳500 and the daily maximum is ৳50,000.

Funds deposited to DA99 may only be used for gaming and betting purposes. Deposits from third-party payment methods or another person's account are not accepted. If a suspicious transaction is detected, DA99 may place it on hold pending verification.

  • Minimum deposit amount: ৳500.
  • Daily maximum deposit limit: ৳50,000.
  • Deposits are generally credited to your account within 5–15 minutes.
  • Only payment methods registered in your own name may be used.
  • No fees are charged on deposits.
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Section 04

Withdrawal Policy

To withdraw funds from DA99, your account must be fully verified. Withdrawal requests are typically processed within 30 minutes to 24 hours. The minimum withdrawal amount is ৳500, and the daily maximum limit is ৳1,00,000.

Withdrawals can only be made to the same payment method used for the deposit. If you have deposited via multiple payment methods, withdrawals must be made to each method in proportion to the amount deposited through it.

  • Minimum withdrawal amount: ৳500.
  • Daily maximum withdrawal limit: ৳1,00,000.
  • Withdrawals may be delayed if KYC verification is not completed.
  • Wagering requirements must be met before bonus funds can be withdrawn.
  • DA99 reserves the right to hold withdrawals in cases of suspicious transactions.

Fast Payout Guarantee: Withdrawal requests from fully verified DA99 accounts are generally processed within 30 minutes. In exceptional circumstances it may take longer, but all withdrawals will be settled within a maximum of 24 hours.

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Article 05

Bonus & Promotion Terms

All DA99 bonus and promotion offers are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus. Bonus funds cannot be withdrawn directly — withdrawal is only possible after meeting the specified wagering requirements (typically 15–30x the deposit plus bonus amount).

DA99 reserves the right to modify, suspend, or cancel any bonus program at any time. Misuse of bonuses through multiple accounts will result in permanent account closure.

  • The welcome bonus is available to new members only.
  • The wagering requirement for bonuses must generally be completed within 30 days.
  • Winnings from bonus play are also subject to wagering requirements.
  • Real money bets are placed before the bonus account balance is used.
  • The full terms of each bonus promotion will be listed on the respective offer page.
  • DA99 reserves the final right to approve or void any bonus at its discretion.
Section 06

Betting Rules

Once a bet is accepted on DA99, it is considered final. No changes or cancellations are permitted after bet confirmation. Bets will not be accepted if there is insufficient balance in your account at the time of placing.

For live betting, DA99 will not be held responsible for delays in bet acceptance caused by server or network issues. Any bet that does not reach us before the event starts or within the designated time will be considered void.

  • Minimum bet amount: ৳100.
  • The maximum amount per bet is set individually for each event.
  • If an event is cancelled, the stake will be refunded.
  • If a bet is accepted after odds have changed, the new odds will apply.
  • Bets placed at abnormal odds due to a system error will be considered void.
  • Multiple bets on the same event are allowed, but opposing bets are restricted.
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Section 07

Prohibited Activities

The following activities are strictly prohibited on the DA99 platform. Involvement in any such activity will result in permanent account closure and all funds may be forfeited.

  • Creating multiple accounts to abuse bonuses.
  • Using the platform for money laundering or any illegal transactions.
  • Placing bets using software bots or automation tools.
  • Exploiting system vulnerabilities or technical errors to gain an unfair advantage.
  • Unauthorized access to another user's account.
  • Providing fraudulent information on the platform.
  • Transactions made using third-party payment methods.

⚠️ DA99 reserves the right to report any detected prohibited activity to the relevant law enforcement authorities.

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Article 08

Account Suspension & Closure

DA99 reserves the right to suspend or permanently close any account at any time without notice. This action is typically taken due to a breach of rules, suspicious activity, or failure to complete KYC verification.

Users may request to close their own account at any time. Upon closure, all remaining balance will be available for withdrawal, unless forfeiture is required due to a breach of the rules.

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Article 09

Responsible Gaming

DA99 takes responsible gaming seriously. We believe entertainment should be enjoyable, not a source of problems. That's why DA99 provides a range of tools to help users stay in control of their gaming habits.

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Session Time Limit: Set a time limit for continuous play.
  • Taking a Break: Temporarily suspend your account for a set period of time.
  • Self-Exclusion: Exclude yourself from the platform for an extended period.
  • Reality Check: Receive reminders showing how long you've been playing after a set period of time.

If you are struggling with a gambling addiction, please contact our support team or Responsible Gaming Visit the page.

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Article 10

Privacy & Data Protection

DA99 collects, stores, and uses your personal information solely for the purpose of providing our services. We never sell your data to third parties. For full details on how DA99 handles your information, please visit our Privacy Policy View page.

  • Personal data is protected with SSL 256-bit encryption.
  • You will be notified about the use of cookies.
  • You have the right to request access to or deletion of your data.
  • Information may be disclosed to authorities when required by law.
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Article 11

Dispute Resolution Process

If you have a dispute or disagreement with DA99, please contact our customer support team first. The support team will endeavour to provide an initial resolution within 72 hours.

If you are not satisfied with the support team's decision, the matter may be escalated to DA99's senior review committee. The review committee's decision is final and binding on both parties.

  • Submit dispute complaints via email or live chat.
  • Please attach any relevant screenshots or evidence to support your complaint.
  • DA99's records and logs will be treated as final evidence in all disputes.
  • DA99's decision is final in all dispute resolutions.
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Article 12

Changes to Terms & Contact

DA99 reserves the right to update these Terms and Conditions at any time. Users will be notified of any changes via email or platform notification. Updated terms will take effect 7 days after publication.

If you have any questions about these Terms and Conditions, please contact us:

📧 Email: support@da99.biz
🕐 Support Hours: 24 hours a day, 7 days a week
💬 Live Chat: Log in to the platform and chat with us directly

Read the terms? Get started now

Play safely under DA99's terms and conditions. Register now and claim your welcome bonus.

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